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Re: DS1 stream only
I had restarted the modem a number of times but it still only showed the one channel being used. It was only after I'd posted in the support forums that all 4 channels came back (though I didn't get any kind of acknowledgement so perhaps it was a coincidence).
Prior to this the modem had not been restarted (as far as I know) for months, though I did at some point pick up a new IP address so unless that was pushed from VM there must have been a restart (maybe, I'm not exactly sure how else an IP address would change like that without a change of MAC address).
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