[Cabletvman]

I totally agree with beller, when I was on VM we were permanently laoded with work and long hours. Since I have been with Kellys on BT I am never over loaded, so I get plenty of time to do everything right. I was speaking to my manager about our fault rate and ELFs on BT compared to VM and he told me that we are doing a great job, our faults %s are tiny. he said that there is a misconseption amongst Openreach engineers that the faults are high because we do not have access to the complete network, for example we dont enter into UG joints, only OR engineers are allowed in there, so we refer those jobs back. Some OR guys think that they are our faults, but they are not, its just the rules that we have been asked to follow!! If openreach want us to access the the ug joints we are already accredited to do it!! dont understand why we are not allowed to finish some of the jobs! but thats the rules