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Old 14-10-2011, 11:18   #13
Milambar
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Re: Dispute over IP address with VOIP service

Quote:
Unfortunately the only way to prove it wasn't you is through VM's logs and they wont give that detail out. As said if you've used the same IP as someone following a renew you've been really unlucky, maybe some re-seg work has taken place? speed uplift, something like that.
You can make them give it to you, and it won't cost anyone their job. But it will involve enlisting a lawyer,and a judge. Its called a court order.

You'd have to consider if the costs of aquiring a court order to force VM to hand over their logs are worth it though. Also, theres no garuntee a judge would grant the order, although they usually do, if you give them a valid reason for requiring the information.
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