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Old 13-10-2011, 21:36   #7
BenMcr
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Re: Virgin Mobile & the Blackberry Blackout!

Quote:
Originally Posted by gazzae View Post
Compensation? For a couple of days without email or BBM? Seriously?
Some tariffs do require a 'Blackberry bolt on' or simliar so it's chargeable service, so I would think they are in line for compensation

Anyone who has a Blackberry with a tariff that's no extra over the same tariff with a different handset may be in a different position

However I would think that there is probably some horse trading going on to repair the brand damage as well as the actual loss of service

---------- Post added at 20:36 ---------- Previous post was at 20:35 ----------

Quote:
Originally Posted by Masque View Post
It is a BlackBerry issue and on their network not Virgin Mobile's so any compensation will be via RIM as you will not be credited by Virgin Mobile as all services supplied by them are working normally.
Mobile haven't confirmed one way or the other yet what or whether compensation they are doing. Not saying they will, just we don't know for definate they won't
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