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MovedGoalPosts · 13-10-2011, 12:31

VM = Virgin Media. This forum is primarily used by Virgin Media customers in the UK so most of the assistance we can offer is for their services.

Can you confirm the model of your router please. The number given in your first post doesn't google.

Your modem and internet service, is it cable, ADSL, or something else? Who is your ISP?

Your router, is it connected to the modem via USB, ethernet, or in some other way? What settings have you input to the router? How is your computer connected to the router, and what connection speed is the computer to router adapter showing in Mbps, as opposed to the speed you are actually seeing when you use the internet?

13-10-2011, 12:31	#5
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: a problem with router VM = Virgin Media. This forum is primarily used by Virgin Media customers in the UK so most of the assistance we can offer is for their services. Can you confirm the model of your router please. The number given in your first post doesn't google. Your modem and internet service, is it cable, ADSL, or something else? Who is your ISP? Your router, is it connected to the modem via USB, ethernet, or in some other way? What settings have you input to the router? How is your computer connected to the router, and what connection speed is the computer to router adapter showing in Mbps, as opposed to the speed you are actually seeing when you use the internet?