Thread: ADSL Can I cancel my virgin media 18 months Phone+broadband contract?
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Old 12-10-2011, 20:31   #50
Tim Deegan
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Re: Can I cancel my virgin media 18 months Phone+broadband contract?
Quote:
Originally Posted by Milambar View Post
I can totally understand them wanting to bail rather than fix it.

I mean, lets face it. As a new customer, youd expect everything to "just work". If you need to start calling technical services straight away, then its going to make you wonder what the quality of service is going to be for the rest of the contract.

I think, since its ADSL, and there are other providers, VM really need to make sure things work from the get-go, or people are gonna bail and go elsewhere.
That's exactly my point...well said

---------- Post added at 19:31 ---------- Previous post was at 19:28 ----------

Quote:
Originally Posted by Masque View Post
You cannot make sweeping statements saying someone has the right to get rid of services based on a few lines posted days ago without any other information no one can make any assumption based on the total lack of facts.
To be fair, they may not have had the chance to post again yet, as their first post was only yesterday, and not days ago.

There is no reason to assume that they aren't telling the truth, as you implied earlier.
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