Quote:
Originally Posted by Tim Deegan
As a VM employee you should be more concerned with providing a good reliable service, and should be trying to help them out, rather than trying to wok out how VM wriggle out of their resonsibilities.
It's quite simple, if VM have failed to provide the service that they are contracted to, and don't sort the problem within a reasonable time period, then they can bail.
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I am a Cable Broadband Technical Support Agent and do not deal with any Virgin National Customers because we do not have any access to their accounts thee same as any Cable Terms and Conditions do not apply to the National side.
I have no idea how pointing out a few simple facts turns into me trying to wriggle out of anything, as I previously stated try looking at the OP who has not been back since the original post and actually wonder how much of what they have posted is actually fact and how much is not.
You cannot make sweeping statements saying someone has the right to get rid of services based on a few lines posted days ago without any other information no one can make any assumption based on the total lack of facts.
Now if anyone has not bothered yet you may be interested to know that the OP last activity on here was at the time of posting which was yesterday at 1056 and they have not been back since and how many silly posts have people written since then arguing in the OP's corner and they are not even reading this thread.
