Cable Forum - View Single Post - ADSL Can I cancel my virgin media 18 months Phone+broadband contract?

Milambar · 12-10-2011, 20:09

I can totally understand them wanting to bail rather than fix it.

I mean, lets face it. As a new customer, youd expect everything to "just work". If you need to start calling technical services straight away, then its going to make you wonder what the quality of service is going to be for the rest of the contract.

I think, since its ADSL, and there are other providers, VM really need to make sure things work from the get-go, or people are gonna bail and go elsewhere.

12-10-2011, 20:09	#47
Milambar Inactive Join Date: Jan 2008 Posts: 954	Re: Can I cancel my virgin media 18 months Phone+broadband contract? I can totally understand them wanting to bail rather than fix it. I mean, lets face it. As a new customer, youd expect everything to "just work". If you need to start calling technical services straight away, then its going to make you wonder what the quality of service is going to be for the rest of the contract. I think, since its ADSL, and there are other providers, VM really need to make sure things work from the get-go, or people are gonna bail and go elsewhere.