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Old 12-10-2011, 20:06   #46
Tim Deegan
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Join Date: Sep 2011
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Re: Can I cancel my virgin media 18 months Phone+broadband contract?

Quote:
Originally Posted by Masque View Post
So they may not be able to bail
As a VM employee you should be more concerned with providing a good reliable service, and should be trying to help them out, rather than trying to wok out how VM wriggle out of their resonsibilities.

It's quite simple, if VM have failed to provide the service that they are contracted to, and don't sort the problem within a reasonable time period, then they can bail.
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