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Old 12-10-2011, 19:43   #3
tvout
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Join Date: Aug 2006
Location: West Midlands
Services: VM L Broadband (10MB) XL TV V+ HD Box Off peak caller phone HTC Wildfire on T-Mobile UK Freeview
Posts: 600
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Re: Dispute over IP address with VOIP service

Quote:
Originally Posted by Hugh View Post
The IP Address will be that of the VM modem/router - is there anyone else in your house with a device attached to it (wifi or by cable)?
Hi Hugh, just me and my girlfriend using it and the calls are made through a DECT phone connected to a SIP device (PAP2) connected to the router. No-one else would have made any calls through any account via my home router/connection and I know that no-one else would have the same IP address..
I'm really intrigued to know what evidence they can provide to suggest someone else is making calls from another account from my IP address. I can only assume they're basing it on another VM address somewhere as the calls couldn't have been made via my network other than the ones that were on my bill. I think they're trying to pull a fast one...
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