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Old 12-10-2011, 12:49   #3165
bligh001g
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Join Date: Oct 2011
Location: Sutton, Surrey
Services: 30MB Broadband, XL Phone, XL TV with TiVo 1TB and Sky Movies Collection
Posts: 3
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Re: Coming Soon to Virgin TV (2011) Vol. III.

Quote:
Originally Posted by dazed&confused View Post
UPDATE

24 hours - still no HD on second box.
Decided to give it one more shot...........
Spoke to a guy called Cameron - IN THE UK
checked and said yes I can do that for you now, it will take about 15 minutes!

15 minutes later, all there in glorious HD
Why oh why do we have to put up with overseas call centres, who don't have a clue about anything
This happened to me yesterday, needed some signals sent down to box as lost all HD channels, someone in the Indian call centre 'sent them' and I was waiting for a good 2 hours, called someone in the UK and they arrived in about 10 minutes
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