Thread: ADSL Can I cancel my virgin media 18 months Phone+broadband contract?
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Old 12-10-2011, 12:12   #33
Tim Deegan
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Re: Can I cancel my virgin media 18 months Phone+broadband contract?
Quote:
Originally Posted by BenMcr View Post
That's because you are looking at the cable sales site. If you put in a postcode that can't get Cable you are directed to this site www.virgin.net/allyours which talks purely about the National products (and where there is no mention of the MBG)

As I detailed earlier Virgin National DO offer a cancellation period, however the timescale is different (up to 10 working days depending on the product ordered) because the technology is different. If a customer with cable cancels a service Virgin can just turn if off themselves. If someone with ADSL cancels after activation then Virgin have to pay BT (and possibly C&W) termination fees
I've just realised that the OP never said if they were a Cable or National customer. I would have thought that most Virgin customers would be Cable.
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