Quote:
Originally Posted by zekeisaszekedoes
That's not strictly true. I got a superhub on the upgrade to 20MB and didn't pay the £30 fee. I guess there's a degree of levity with certain support centres, presumably the ones in the UK not offshore being more likely to rule bend in the name of customer satisfaction, which is A Very Good Thing Indeed.
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I was on 20MB until Monday. I had an old 200 Modem and this has been replaced with a superhub because I was already on 20MB.
I went up to 50 MB as it only cost me £6 extra, but I wonder can anyone tell me if:
1: current 10MB customers - will they automatically get 30 MB? My mum is on 10MB and won't upgrade as she won't pay any more so is waiting for upgrade.
2: I was told by the engineer that fitted my superhum that from next year (not sure exactly when), the minimum speed that VM will provide to new customers is 30MB. Do I assume that everyone on 20MB will go to 30 MB automatically and when?
3: Will a 200 MB service be rolled out and if so where and when?
Thanks.
PS I notice a chagne in my mum's service - 10 MB but 929 k upload - was 512 until very recently.
Any help would be appreciated. Thanks in advance.