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Old 11-10-2011, 19:40   #15
BenMcr
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Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: Can I cancel my virgin media 18 months Phone+broadband contract?

Quote:
Originally Posted by General Maximus View Post
without trying to sift through all the T's&C's, what is the cancellation windows for national out of curiocity?
Quote:
  1. You have the right to cancel this Agreement

    aa. within ten working days of entering into it (if you pay line rental to us); or

    bb. within seven working days of entering into it (if you pay line rental to another telephone line rental provider) (each, a "cooling-off period"). In the event of cancellation during the cooling-off period, this Agreement is treated as if it had not been made. Please be aware that you will lose your right to cancel under this section during the cooling-off period once we have commenced activation of the services or you use the services, whichever is the earlier.
  2. We want you to be completely happy with your services so, as well as the cooling-off period under (a) above, you can also cancel your services during the CPS switchover period (if relevant) if you change your mind. The "switchover period" is the time between the confirmation of your order by us and activation of CPS on your telephone line. Please see our Sales and Marketing Code of Practice on the Virgin Media website, for further details
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