Quote:
Originally Posted by BenMcr
Never said they did override the law. All I was trying to do was point to the correct information on the cancellation terms for the product the OP had, rather than an incorrect link to a Money Back Guarantee that doesn't apply to the National/ADSL products
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Ok, I understand what you are saying. Although the OP should be made aware of their legal rights, and not just the rights that VM say they have in their t&c's.
I still think that the OP should give VM a chance to resolve the issue, as they provide the best service.