Thread: ADSL Can I cancel my virgin media 18 months Phone+broadband contract?
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Old 11-10-2011, 13:39   #8
Tim Deegan
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Re: Can I cancel my virgin media 18 months Phone+broadband contract?
Quote:
Originally Posted by BenMcr View Post
No, they are both a cable and National/ADSL provider

However the link to the 28 MBG only applies to Cable products, not National/ADSL services
That maybe so. However terms and conditions do not overide the law. And if VM have failed to provide the service that they are contracted to, and have failed to rectify the problem within a reasonable period of time. Then the customer is well within their right to cancel, and should only be charged for any services that they have been able to use.
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