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Old 11-10-2011, 12:36   #4
kwikbreaks
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Join Date: May 2010
Services: Plusnet FTTC, FoxSat HDR for TV, Vonage VOIP.
Posts: 2,082
kwikbreaks has reached the bronze age
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Re: Can I cancel my virgin media 18 months Phone+broadband contract?

http://shop.virginmedia.com/money-back-guarantee.html

Try to get it fixed through retentions - dial 150 and take "thinking of leaving". Explain calmly and clearly what the problem is and what you expect to be done to keep your business. If it doesn't happen call again nearer the end of your 28 days and cancel.
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