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Re: If I already have a Sky dish do Sky change it for a new one at install?
Yes muppetman11 is right, the dish you have up is your propety! he has no right to use it!
Ring syk to complain, tell them the dish you have is your propety and you use it for freeview.
Tell them as a new customer you are entitled to a full install, also state you wish to make a formal complaint agains the engineer / installer, also state that you have wasted the day waiting for the install.
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