Cable Forum - View Single Post

octatonic · 09-10-2011, 11:55

The saga continues.

Got a call yesterday (prerecorded) from Virgin saying 'The issue you reported has been fixed and the call out, if you had one, has been cancelled.

Since then I've had the worst network performance in the whole ordeal.
Getting 1-2meg the whole time- I should be getting 50meg.

Rang virgin, they said to disregard the phone call.
I'm so done with this company.
I have 3 more months with the contract but actually going to contact OFCOM and do what I can to get out of the contract.
This is absolutely the worst broadband I've had in years- Virgin don't know their ass from their elbow when it comes to managing a network properly.

09-10-2011, 11:55	#29
octatonic Inactive Join Date: Sep 2011 Posts: 37	Re: Virgin broadband is driving me crazy The saga continues. Got a call yesterday (prerecorded) from Virgin saying 'The issue you reported has been fixed and the call out, if you had one, has been cancelled. Since then I've had the worst network performance in the whole ordeal. Getting 1-2meg the whole time- I should be getting 50meg. Rang virgin, they said to disregard the phone call. I'm so done with this company. I have 3 more months with the contract but actually going to contact OFCOM and do what I can to get out of the contract. This is absolutely the worst broadband I've had in years- Virgin don't know their ass from their elbow when it comes to managing a network properly.