Thread: Virgin least complained about provider in Q2 2011
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Old 08-10-2011, 18:55   #85
Tim Deegan
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Re: Virgin least complained about provider in Q2 2011
Quote:
Originally Posted by Sirius View Post
I still remember how much trouble i had from Npower customer service, They made me lose the last of my hair. I ended up moving to another provider who has been fine.

Years ago when i had a dial up connection with the dreaded AOL i had many a run in with them over my bill. They charged me for on line time on a 0800 number because there systems were faulty. It took me months and a letter from a solicitor to get the money back.
To be honest it seems the same with most big companies these days. They don't treat customers like human beings.
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