Thread: Getting a re-pull
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Old 08-10-2011, 17:00   #34
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 43
Services: 50mb Cable, L TV and Phone XL.
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Re: So am getin a Repull
Quote:
Originally Posted by wazz View Post
so am getting a Repull in a month

So the vm engineer came down my house fixed my fault and said the cables need changing. and explained y. he said he will arrange everything. So he got in his van phoned virgin media and arranged it. I also asked if it's free. And he yes it's free.*

The vm engineer gav me his name and number. And said if vm don't ring by tonight. He said ring me 2moro and I'll sort it.*
Wat nice guy that was

So 2 hours later. Virgin media phone me and they said I need a repull. I asked wat will they do and they said cable work outside the house for all the services I use. I then asked will they work in the house and the guy said am not sure. I asked again is it free and will they charge. The guy on the phone said it's free and there will b no charge.*


Then we arranged time and date for the repull day


Any heads up or anything i shud look out for ?
if ur living in a flat or housing association property and they may need to take up flagstones or dig grass then u would first need their permission.

if VM were to do this without their permission u could find urself in deep deep waters.

The reason i know this is back a year or so ago i was told i may have needed a repull and to do so they would have needed to dig up a piece of the lawn at the side of the building and they couldnt have done it without permission from the housing associations permission in writing.
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