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octatonic · 05-10-2011, 21:32

Nope, it isn't sorted at all.
Just had an hours outage and the unhelpful response from Virgin was 'yes we know it is a fault in your street, we hope to have it fixed by the 25th of October, but it might be a month after that.

My downstream stats are:

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 200 55616000 Kbits/sec 306750000 Hz 11.2 dBmV 41.5 dB Hybrid
Locked QAM256 199 55616000 Kbits/sec 298750000 Hz 11.7 dBmV 41.8 dB Hybrid
Locked QAM256 201 55616000 Kbits/sec 314750000 Hz 11.0 dBmV 41.2 dB Hybrid

This is with a 10db filter in line.
So annoyed... actually more than annoyed but I know there is a swear filter here so I've resisted the urge to vent.
Virgin are an absolute joke.

05-10-2011, 21:32	#28
octatonic Inactive Join Date: Sep 2011 Posts: 37	Re: Virgin broadband is driving me crazy Nope, it isn't sorted at all. Just had an hours outage and the unhelpful response from Virgin was 'yes we know it is a fault in your street, we hope to have it fixed by the 25th of October, but it might be a month after that. My downstream stats are: Downstream Channels Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked Locked QAM256 200 55616000 Kbits/sec 306750000 Hz 11.2 dBmV 41.5 dB Hybrid Locked QAM256 199 55616000 Kbits/sec 298750000 Hz 11.7 dBmV 41.8 dB Hybrid Locked QAM256 201 55616000 Kbits/sec 314750000 Hz 11.0 dBmV 41.2 dB Hybrid This is with a 10db filter in line. So annoyed... actually more than annoyed but I know there is a swear filter here so I've resisted the urge to vent. Virgin are an absolute joke.