Quote:
Originally Posted by fudge
I had an engineer booked about 4 weeks ago , my problem was resolved before the appointment date .
I got a phone call the day before he was due to come (message left on answer phone ) confirming the appointment time and it finished with if the fault is now fixed and you do not cancelle there will be a fine. I had cancelled a few hours before .
So if there is no more fines why are threats being put out .
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Probably no one has thought to remove the message from there, but it does not matter as the is no longer a £10 charge and no agent should even mention it, I for one stopped on the day it was withdrawn.