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Re: NTL Not interested in long standing customers
The fact that I posted from another site asking for a different strategy in no way changes the point. As I have already said, I (and many others here) do not think it is unreasonble in a competive industry to ask for a discount.
If (as has been proved on the other forum) discounts are available for long standing customers, why should'nt different approach strageties be used to try and ellicit them?
The point above about discounts assumes that NTL are just barely covering their overheads which is why they cannot discount. This is a bit naive (I am an Engineering Manager in a manufacturing company and understand all to well the relationship between, cost, selling price, and the price the market is prepared to pay) as they would have gone out of business a long time ago on that premise.
We could all argue till the cows come home, but the bottom line is if you think you pay to much, based on the price of the competition, then ask for a discount (in maybe more than one way) if you can't then leave and get a better deal elsewhere.
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