Quote:
Originally Posted by Russ
You'd do well to bear in mind we have zero responsibilities under the DPA. Our server is based in Germany and the forum is owned by a Canadian resident.
Despite your claims of bravado, Virgin Media will not be able to identify anyone posting on here unless that individual has made their identity known by other means.
We've had this situation several times in the past and each time it has amounted to nothing.
The admin team will decide what is and is not appropriate use on CF.
I'm sure that made you feel very good about yourself. However no VM employee should be concerned about their employer finding out who they are on CF. However for balance, that is not a licence to be abusive towards other users (we've had to have the odd quiet word in the past but nothing serious).
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As previously explained, it is not correct to say that VM cannot identify personnel without information from CF. In the overwhelming majority of cases this course of action would not even be considered. I have nothing further to add on this matter.
Hugh IS a member of the admin team and I find it bizarre that he should want to stir things up on a forum that he works on
Re: the individual who was reported. It wasn't a case of doing it to benefit myself, it was a case of doing the right thing to protect the reputation of the company (and at the same time the jobs of the hardworking and loyal majority).
I agree that a quiet informal word is initially the best way to deal with problems. In the vast majority of cases, no further action is required.
Quote:
Originally Posted by Sirius
I have always accepted a bit of banter from customers towards staff it can be fun  , There was one person who said he would report us but changed his mind, This is the first time someone on here has actually gone ahead and reported a member of staff on here to VM, Thanks for removing that trust wonder how i change my user name and remain anonymous on here, I know the forum admins have said no info will be passed but the last we need is someone phoning VM because he thinks he can get someone sacked or punished and we are then looking over our shoulders in case they work out who we are  |
There is currently no evidence to confirm that the OP is, in fact, a member of VM staff.
I do not see how any of this is relevant to yourself as, if you behave appropriately towards VM and it's customers, none of this matters.
Additionally, you have not declared that you work for VM on your sig. This leads me to believe that you are either not a VM employee, or, are failing to comply with the forum policy. Which is correct?