Quote:
Originally Posted by Milambar
Given that all the time in the past, we have been told theres a £10 fine for missing an appointment, I wasn't going to assume anything. Given that the connection was restored mere hours, not days, before the tech visit, that is not sufficient time to note if the connection was stable.
Or are you saying I should cancel the second the connection starts working, only to have to rebook if it turns out to be unstable?
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As I said further up the thread we make no charge and nor should any mention be made on a call of any charge.
Now if you rang up and I answered and you said everything was working and should you cancel unlike some other agents I would check your connection first as you may well still need the engineer, I do my job properly which will not happen in a few months if you have read the other thread.