Quote:
Originally Posted by Richard Coulter
I've just finished a telephone conversation. I've been told that it may be difficult, but not impossible, to trace the individual in question with the limited information available. I do actually hope that the OP is a troll, rather than someone who may be considered for or actually be working for VM.
IP and email addresses are not the only way to identify people. I am glad that you are aware of your obligations under the Data Protection Act.
I would not expect VM to take any action without any evidence being presented.
You do work on this forum, albeit in a voluntary capacity. In any case, regardless of whether you get paid or not, you should behave professionally.
You are entitled to disagree with me or anybody else, however, I do not believe that talking in riddles and stirring things up is an appropriate way to conduct oneself, moderator or otherwise.
I am still waiting for an explanation to your comment that my criticisms of the OP were "ironic". Please explain.
I also do not want this thread to give the impression that there is a huge problem with VM staff and their conduct on forums. In the vast majority of cases, staff help out customers in their free time and this is to be applauded.
I have only ever known three instances where I considered staff behaviour to be inappropriate. The first two were dealt with almost immediately by a retraction and an apology and the third individual was spoken to by management. This incident was eventually sorted out satisfactorily, but, unfortunately, I believe this damaged his promotion prospects.
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I have always accepted a bit of banter from customers towards staff it can be fun
, There was one person who said he would report us but changed his mind, This is the first time someone on here has actually gone ahead and reported a member of staff on here to VM, Thanks for removing that trust wonder how i change my user name and remain anonymous on here, I know the forum admins have said no info will be passed but the last we need is someone phoning VM because he thinks he can get someone sacked or punished and we are then looking over our shoulders in case they work out who we are
