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Old 03-10-2011, 20:09   #40
RichardCoulter
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Join Date: Jan 2008
Posts: 10,719
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Re: working at virgin media? anyone as a Project coordinator?

Quote:
Originally Posted by Masque View Post
No one would even know who that person is anyway.
I've just finished a telephone conversation. I've been told that it may be difficult, but not impossible, to trace the individual in question with the limited information available. I do actually hope that the OP is a troll, rather than someone who may be considered for or actually be working for VM.

Quote:
Originally Posted by Russ View Post
For the person whose ear you'll be speaking in to to take action they would need to have from us the IP and VM staff email address they use in order to identify them.

Unless someone is breaking the law and we are subsequently approached with a court order demanding that information, Cable Forum will NOT share any user's information with anybody. Save or bookmark this page if you like, assuming we're still here, this will apply today as it will in 20 years' time.
IP and email addresses are not the only way to identify people. I am glad that you are aware of your obligations under the Data Protection Act.

Quote:
Originally Posted by Hugh View Post
Richard, you stated
So you are stating that VM would discipline or treat negatively a member of staff who hasn't breached any policies, merely on your say-so?

You also state Two things
a) I don't "work" on this forum - my efforts are purely voluntary, like all the mods.
b) I refer you to my previous posting, where I stated that you now appear to be extending that behaviour by confusing "daring to disagree with you" with "a moderator would wish to try to stir things up".

Disagreeing is not trying to stir things up - funny how when you disgree with people, you don't view it in the same light....
I would not expect VM to take any action without any evidence being presented.

You do work on this forum, albeit in a voluntary capacity. In any case, regardless of whether you get paid or not, you should behave professionally.

You are entitled to disagree with me or anybody else, however, I do not believe that talking in riddles and stirring things up is an appropriate way to conduct oneself, moderator or otherwise.

I am still waiting for an explanation to your comment that my criticisms of the OP were "ironic". Please explain.

I also do not want this thread to give the impression that there is a huge problem with VM staff and their conduct on forums. In the vast majority of cases, staff help out customers in their free time and this is to be applauded.

I have only ever known three instances where I considered staff behaviour to be inappropriate. The first two were dealt with almost immediately by a retraction and an apology and the third individual was spoken to by management. This incident was eventually sorted out satisfactorily, but, unfortunately, I believe this damaged his promotion prospects.
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