Quote:
Originally Posted by muppetman11
Neil Berkett will reply sometimes to customers issues , I emailed with a billing issue sometime ago that three calls to CS hadn't rectified , he replied to me on Sunday night at 7.30pm saying he'd get his office onto it Monday morning , pretty damn impressive from a CEO.
|
I've had (albeit a VERY brief) email from Neil Berkett too and you can call me naive as much as you like but I believe it was from him.