Cable Forum - View Single Post - Has the Indian Call Centre being given the heave ho?

Russ · 03-10-2011, 18:23

T-Mobile staff in Manilla are also trained in American English. A friend of mine was one of the party for T-Mobile who went over there to train up the managers for when the callcentre opened and they told him they though everyone around the world would prefer to hear American English.

Only problem is in Filipino culture it's normal to use silly nicknames so if you ask for their names they are allowed to say things like "Baby", "Sugar girl" etc

03-10-2011, 18:23	#56
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: Has the Indian Call Centre being given the heave ho? T-Mobile staff in Manilla are also trained in American English. A friend of mine was one of the party for T-Mobile who went over there to train up the managers for when the callcentre opened and they told him they though everyone around the world would prefer to hear American English. Only problem is in Filipino culture it's normal to use silly nicknames so if you ask for their names they are allowed to say things like "Baby", "Sugar girl" etc __________________ From Jim Cornette: “Ty, Fy, bye”