Quote:
Originally Posted by Masque
I doubt that it will matter much as they will just get what the guy in the warehouse picks up as with the standard modems.
---------- Post added at 14:51 ---------- Previous post was at 14:47 ----------
No one gets their equipment from Virginmedia as it is outsourced to Kuene and Nagel who just orderpick an item so again do not hold your breath as you are just as likely to get the same device.
The new device will also have a version of R30 on it so it could prove to still have the same issue which will show the fault ain't with the supplied kit. 
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1-I know it's K+H in wellingborough(i did post their addy)
2-How do you account for I asked for a self install kit and got one(not from K+H)?
3-How do you account for the new Samsung(V2)V+ box I got(not from K+H)?
As I have said all you have to do is ask the right person
It's a wonder Kuene and Nagel don't get told off for putting the VM customers private\Mobile phone number on the outside of the box tut tut