Quote:
Originally Posted by RichardCoulter
I don't see why anybody should have to say where they work- I don't!
If people think you are working undercover, so be it!
Still, I can see where verification that someone does actually work for VM is useful when advice is being given.
The problem with that is that VM staff can be compared with staff in the real world, who, for example, may be wearing a VM uniform.
An example of this was when a fortnight ago a "Street Marshall" was in one of our clubs in his uniform after finishing work.
He was drunk and dancing, but not causing any trouble. Before long one of his bosses turned up and was overheard to tell him to "go home, look in the mirror and have a word with himself". Thankfully an informal word in his ear was all that was deemed neccessary (and, in my experience, is what resolves most workplace problems).
Imagine a similar scenario had a VM installer had been in the club whilst still in uniform and (for the purposes of comparison) had a "my views are my own" disclaimer on the back of his jacket.
They may be off duty and acting in a personal capacity, but, like it or not, anything that they do represents VM
If he had begun to annoy people, they would have associated him with VM and i'm sure management would have something to say on the matter.
It's for the same reason that company vans encourage other road users to report selfish drivers of company vans (who may not actual be breaking the law)- they represent the company.
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I understand what you are saying, but...
By declaring that I work for VM, I have been able to help many a customer/poster with problems. If I didn't say who I was, then most posters would say "and who are you?" "how can you raise a ticket?" "how do you know that...?"
It just saves having to explain every time that you are staff and can actually help.
I liked helping customers on here...
