Quote:
Originally Posted by vmfriend
like most people I would want any issues resolving, such as my service being impacted by others downloading torrents etc 24/7
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I am going to jump in the middle and agree and disagree with both of you. With respect to vmfried, I too find the service good 99% of the time and as a whole never really have cause to grumble. That being said I disagree with the assumptions you make in assuming torrents are the cause of VMs poor network performance. The reason why speed and latentcy are so pants in during peak time, especially evenings around 7 and the weekend is because everyone is online and VM can't handle it which is why they had to introduce traffic shaping and stm. Whilst I am not affected by stm, their traffic shaping makes downloading torrents and using newsgroups impossible (yipee I hear you say) which is why I don't bother using either during these periods and I would assume most people don't. During peak time network perfornace is poor and gaming and youtube sucks ass and you can't blame it on protocols which VM are actively blocking as an excuse to solve the problem.
I agree with Chrysalis and they need to do stop fobbing people off with the "unlimited" service and instead provide minimum guaranteed speed/qos with monthly data caps instead