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Old 01-10-2011, 17:30   #26
djbenson
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Join Date: Jan 2007
Posts: 14
djbenson is an unknown quantity at this point
Re: Upgrade 30meg > 50meg - Engineer Visit Required?

Quote:
Originally Posted by Ignitionnet View Post
Struggling to see where you were talked down to in the post where you detailed the call, which is surprising given I'd expect to see you put the worst spin possible on it. No sign of anything out of place until you handed the 'upgrade me or I leave' ultimatum.
You are very judgemental aren't you?! As I commented on before, I posted an "abridged" version if you like, of the conversation held between me and VM, I wish I could post a transcript as it'd be a damn sight easier to "defend" myself against you and this monstrous, obnoxious picture of a customer you have labelled me as

They lied to me, were rude and I stood my ground. The comment on leaving was hardly an ultimatum, and they'd have seen why had they checked my account before bottling it.

I haven't embellished anything about this incident, it would not benefit me in the slightest to do so.

And yes, I'm loving the service :thumbs:

---------- Post added at 17:30 ---------- Previous post was at 17:26 ----------

p.s. I like your blog!
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