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Old 01-10-2011, 12:53   #44
Ignitionnet
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Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: Has the Indian Call Centre being given the heave ho?

Quote:
Originally Posted by Sirius View Post
The last dealings i had with them was when my modem failed "50Meg on a ambit" they sent a new one in the post and it was a 20 Meg. I confirmed with them twice during the call that they understood i was on 50 Meg but they still fecked it up. I had to go via another team to get it fixed and ended up on a shub (which is now working fine )
Yes, I had a similar issue, except it was a UK centre that sent me a VM256 to replace a VMNG300. Incompetence isn't exclusive to offshore.

That said this thread is potentially interesting as a place for VM employees threatened by closure of Albert Dock to blow off some steam, so I shall subscribe accordingly.
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