I fear for my sanity if i have to deal only with the overseas excuse for a call centre,
I have trouble hearing them because i wear a hearing aid, I have trouble understanding them because of there accent, I hate the way they drop the call if you sway from there script or you tell them they are wrong.
The last dealings i had with them was when my modem failed "50Meg on a ambit" they sent a new one in the post and it was a 20 Meg. I confirmed with them twice during the call that they understood i was on 50 Meg but they still fecked it up. I had to go via another team to get it fixed and ended up on a shub (which is now working fine
)