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Mick Fisher · 30-09-2011, 19:57

You have to figure out a way to speak to an agent that has a clue. They are mostly based in the UK.

Phoning in from 08.00am is recommended but has never worked for me.

There is also the Help &Support Forum but that has also not worked for me.

That leaves Retentions or the CEO's office to complain to.

30-09-2011, 19:57	#2
Mick Fisher Inactive Join Date: Aug 2004 Location: Northants Age: 81 Services: Sky Unlimited FibrePro Sky Talk Sky+HD Posts: 5,122	Re: Slow 20mb You have to figure out a way to speak to an agent that has a clue. They are mostly based in the UK. Phoning in from 08.00am is recommended but has never worked for me. There is also the Help &Support Forum but that has also not worked for me. That leaves Retentions or the CEO's office to complain to.