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John53 · 30-09-2011, 19:20

Last few days have had very slow 20Mb service on speedtest it varies between 3 - 5 Mb. Talked to Nichel on support he says I have some Malware present. Ran Malware bytes and found nothing. Also my 2 other pc's (this one is my laptop) also runnning slow. Surely I cannot have Malware on all 3 ?
How do i get Virgin to check the green box etc ?

30-09-2011, 19:20	#1
John53 Inactive Join Date: Sep 2011 Posts: 1	Slow 20mb Last few days have had very slow 20Mb service on speedtest it varies between 3 - 5 Mb. Talked to Nichel on support he says I have some Malware present. Ran Malware bytes and found nothing. Also my 2 other pc's (this one is my laptop) also runnning slow. Surely I cannot have Malware on all 3 ? How do i get Virgin to check the green box etc ?