Cable Forum - View Single Post - Superhub R30

sniper007 · 29-09-2011, 17:50

The other day I had the R30 pushed to my router. We lost internet access - router status was something like "not authorised" and it would not dish out a public wan IP.
I phoned support first thing in the morning when we noticed. We had to wait 12 hours for "updates to run sir" according to India. Sure enough it came back online about 8pm after a few reboots. Not sure why we lost service for a day. Anyone explain this?

29-09-2011, 17:50	#450
sniper007 Inactive Join Date: Mar 2005 Posts: 480	Re: R30 - Superhub R29 is no more.... The other day I had the R30 pushed to my router. We lost internet access - router status was something like "not authorised" and it would not dish out a public wan IP. I phoned support first thing in the morning when we noticed. We had to wait 12 hours for "updates to run sir" according to India. Sure enough it came back online about 8pm after a few reboots. Not sure why we lost service for a day. Anyone explain this?