Quote:
Originally Posted by Chad
What I'm referring to, but didn't explain clearly, is the overall cost of getting TiVo installed and up and running in your house. New customers won't pay a penny. Existing customers will pay £49.95 install fee. That's the problem.
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But then Virgin make back the waiving of the install fee over the 18 month contract because that new customer has gone from paying £0 a month to (in your example)£23.40
So Virgin gain £371.25 in extra rental over the contract period by waiving the £49.95 installation fee. So part of that then covers the cost of the TiVo box