http://virginmobile.custhelp.com/app...etail/a_id/288
if the above doesn't work could you attempt this...
1. start > search box > regedit.exe, right click and run as administrator
2. find this and delete it:
HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}
close regedit
3. start menu > all programs > accessories > right click on command prompt and run as administrator
4. pin point which version your using below* and follow the instructions beneath..
if your running 32-bit version:
type cd %windir%\system32 into command prompt, press enter
if your running 64-bit version:
type cd %windir%\syswow64 into command prompt, press enter
* click start > right click computer > properties.
5. type regsvr32 vbscript.dll into command prompt, press enter