I've used Vista before and had my fair share of Runtime error's with easy resolve but never have I once came across ''cannot import CHECK FOR MUTEXES''
Its got me baffled as simple searches are bringing back nothing. I hope this is actually the error preventing it and not just something on the side non related.
Then that would leave bundles of other reasons.
How long have you had the dongle?
http://www.alcatel-mobilephones.com/...ID3_PTS345.rar (Winrar needed)
Also locate the device in device manager and try updating driver.
These are the drivers they have listed on their website, may be worth a try but hopefully someone else can shed light on this.
Also could someone clarify what devices Virgin are sending out now for Mobile dongles to see if there is a possibility of an upgrade here?
First time venturing into the world of Mobile broadband