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Old 28-09-2011, 13:03   #23
octatonic
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Join Date: Sep 2011
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Re: Virgin broadband is driving me crazy

Quote:
Originally Posted by Sephiroth View Post
It's just a process of elimination. What is your topology? The first thing to do is eliminate the VM network and your AE as a cause. So you'd need to be wired direct to the Hub in Modem Mode. Then do the speed tests (if speedtest.netwon't display correctly try another one). Try to avoid the tests in peak time so that you can get some consistency.

Then add the AE and ensure it is set up correctly (I'm thinking of the port connection - you should be on 1 Gig between the SH & AE). If you need help there let me know but I won't be able to troubleshoot the AE till this evening (peak time!).

Your speed test should be the same as the directly connected device, for which the ethernet port should also be set to Autodetect.

With Wireless, anything can happen, although the AE will serve you better than the SH.

Incidentally, I'm sure that your high upstream power is due to the fudge with the neighbour's connection - and you may be picking up noise there which would affect your downstream speed.
Topology is as follows:

VM Cable is split going to the TIVO and the Superhub.
Superhub is connected using a Cat 6 cable to an Airport Extreme (living room).
Airport Extreme (living room) as a 30m cat6 cable running to another Airport Extreme (studio) in my recording studio.
I have a backup 30m cat6 cable run in case the first one stops working for any reason.

The AE's are configured with the same wifi network name and password.
I did a lot of research on this and it seemed the best way to run the network.

In the living room I have an Xbox 360, Apple TV plugged into the Airport Extreme (living room).
In my studio I have a Mac Pro plugged into the Airport Extreme (studio).

I'll wire the Mac Pro up directly to the modem and report back with speedtest now.

---------- Post added at 13:03 ---------- Previous post was at 12:56 ----------

Ok, I ran two speedtests from my studio Mac Pro directly connected to the SH in modem mode and then running through the Airport Extreme.
They were close enough it makes no matter- both in the high 40mb's.
Looks like it is a non-issue and just a bad speedtest, which could still be down to the fudge with the neighbour connection or some other factor.

I guess I just need to persevere with what I have now until I get the Virgin guys out next month.

Is there any specific setting for the AE that I should be aware of when the SH is in modem mode?
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