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octatonic · 28-09-2011, 11:30

The speedtests results seem to have disappeared in the last few days.
They were there beforehand.

I was getting 2-4 meg download, then it would sometimes ramp up to 30-40, then back down.

A Virgin engineer turned up today.
We swapped out the power supply for the SH (apparently the power supply for the old modem was being used previously) and he put a 10db attenuator on it.

It is more stable now but I still have a lot of packet loss.
My cable connection is currently split off my neighbours junction box- he said it looked like a bit of a bodge job done by the guy who installed it.
He's put in an appointment for me to be moved directly to the road connection and this should clear that up he reckons.
They can't do it for a month though.

Here are the current readings:

Upstream power has remained a constant 51.5 dBmV throughout- hasn't fluctuated towards 55 at all.

Thanks for your help.

---------- Post added at 11:30 ---------- Previous post was at 11:11 ----------

Hmmm.... new problem.
Running the Superhub in modem mode cuts my speed from roughly 40-47meg down to 12-30.

28-09-2011, 11:30	#19
octatonic Inactive Join Date: Sep 2011 Posts: 37	Re: Virgin broadband is driving me crazy The speedtests results seem to have disappeared in the last few days. They were there beforehand. I was getting 2-4 meg download, then it would sometimes ramp up to 30-40, then back down. A Virgin engineer turned up today. We swapped out the power supply for the SH (apparently the power supply for the old modem was being used previously) and he put a 10db attenuator on it. It is more stable now but I still have a lot of packet loss. My cable connection is currently split off my neighbours junction box- he said it looked like a bit of a bodge job done by the guy who installed it. He's put in an appointment for me to be moved directly to the road connection and this should clear that up he reckons. They can't do it for a month though. Here are the current readings: Upstream power has remained a constant 51.5 dBmV throughout- hasn't fluctuated towards 55 at all. Thanks for your help. ---------- Post added at 11:30 ---------- Previous post was at 11:11 ---------- Hmmm.... new problem. Running the Superhub in modem mode cuts my speed from roughly 40-47meg down to 12-30.