Thread: BT Phone Fault
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Old 26-09-2011, 15:19   #4
gazzae
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Re: BT Phone Fault
Quote:
Originally Posted by Mick Fisher View Post
My Daughter has had no broadband or phone for the last 6 or so weeks. She describes the same crackling when she attempts to make a voice call.

BT "support" say they can see no fault so have refused to investigate further.

Absolute disgusting service. Anyone thinking of going to BT for Infinity should take note.
Have you done what is suggested above and removed the faceplate from the master socket to test?
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