Thread: BT Phone Fault
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Old 26-09-2011, 11:29   #1
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
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BT Phone Fault

My Parents have a fault in which BT are refusing to send an engineer out because they claim they cannot find a fault.

When u try and ring in the phone will ring twice and suddenly theres a load of cracking on the line like static you would hear on the radio.

I thought that it may have been a fault with one of the phones so i asked them to take out the phones so nothing was plugged in and still the fault occurs. The line is fine when ringing out its just when someone attempts to ring in.

What is the next thing they could do now?
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