Cable Forum - View Single Post - New UCD in effect

Jon22 · 26-09-2011, 10:33

Just had the engineer round, who was a friendly bloke and he told me that it was an area wide problem that they have been trying to sort for the last few weeks. He's already had 6 calls this morning about the same problem from this area. He also checked the power levels which typically have been fine since last Thursday. He left me his mobile number as well so if it drops again and stays off, he could be here much quicker than booking another engineer. Just got to be patient and wait for them to sort it.

On a slightly different note but still related, we've been thinking of upgrading to 30Mb. I know this would put me on to a DOCSIS 3 platform (along with having the Superhub) but would it help alleviate the issues I've been having? Would there still be the issue of a dodgy upstream?

26-09-2011, 10:33	#35
Jon22 cf.addict Join Date: Jul 2010 Location: Newport, Shropshire Posts: 338	Re: New UCD in effect - anything to worry about? Just had the engineer round, who was a friendly bloke and he told me that it was an area wide problem that they have been trying to sort for the last few weeks. He's already had 6 calls this morning about the same problem from this area. He also checked the power levels which typically have been fine since last Thursday. He left me his mobile number as well so if it drops again and stays off, he could be here much quicker than booking another engineer. Just got to be patient and wait for them to sort it. On a slightly different note but still related, we've been thinking of upgrading to 30Mb. I know this would put me on to a DOCSIS 3 platform (along with having the Superhub) but would it help alleviate the issues I've been having? Would there still be the issue of a dodgy upstream?