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Old 26-09-2011, 06:47   #72
Sirius
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Join Date: Jul 2007
Location: Warrington
Age: 65
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Re: Virgin least complained about provider in Q2 2011

Quote:
Originally Posted by Tim Deegan View Post
Don't comment on something you know nothing about.

It is disgusting that a member of VM staff should be so personally abusive to a customer who has had many bad experiences with VM. Especially in a public forum.

You aren't doing your employers reputation any good at all. And your own career prospects I imagine.

---------- Post added at 01:07 ---------- Previous post was at 01:04 ----------



I haven't said anything that isn't true. So you should get your facts right rather than trying to bully someone in a forum. As with Sirius, it doesn't do VMs reputation any good. In fact it could come under misconduct.

---------- Post added at 01:12 ---------- Previous post was at 01:07 ----------



Don't take it personally. I'm not just someone who complains about a whole company, or all of it's employees. It's just that over 20 years I have had many bad experiences with the CS department, which actually got far worse when it was moved to a call centre abroad.

As I've mentioned before, if people ask me which provider I recommend, then I say that VM provide an excellent and reliable service. However when things do go wrong you have an absolute nightmare sorting it out.

The only customer service that I have ever experienced that is worse than VM is Paypal.
Please highlight where i have been abusive to you, I have not, If i had been abusive i am sure a MOD on this forum would have told me i had been

All i have done is highlight the fact you stated VM train there staff to lie when i know they don't. If we don't challenge this in accuracy then we would be accused of admitting its true when its not. All you had to say was that it was in your opinion and not state it as fact.

Anyway i have done what i needed to do so you continue with your accusations that VM do something that you have no proof of, Those reading this thread will see that you have not given proof when asked to.
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