[thenry]

Originally Posted by BenMcr

Again, not childs play.

Any new feature requests will have to be drawn up, identified as to whether they are possible or not, costed to find out how much it will be to add them to the product, scoped for benefit to the customer and the business, planned for production, tested for technical reasons, tested for support reasons, beta tested, trained out to support staff etc.

It's not a simple as just writing it and rolling it out.

So VM were right to roll out the SuperHub plan with buggy firmwares which have only now been stabilized? thats childs play.

My frustration is all down to the fact staff members saying their going to take a break, its unbelievably pathetic. Like I said, whats done is done.. now move in the right direction but I don't see it. Yes they have new contractors in place now but are they going to provide firmwares? is it all netgear? is someone else involved? are they all together? please excuse my lack of knowledge, confirmation would be nice? if its 1 writing the firmware then having an extra contractor or two would mean the first has extremely shoddy hardware when in fact its been proven that its ok, R30 proves that unless its the wireless chip thats being upgraded?