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Old 24-09-2011, 17:05   #48
Tim Deegan
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Join Date: Sep 2011
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Re: Virgin least complained about provider in Q2 2011

Quote:
Originally Posted by Angua View Post
The difficulty is that information given may be true at the time. Only hindsight and more up to date facts will change this.

Someone is not deliberately lying if what they say is the truth as they know it at the time.
If someone deliberately tells you something that they know not to be true, then it is a lie. It's as simple as that.

The fact is that I have been lied to on many occasions by call centre staff abroad, as well as UK based VM staff. I have given examples of these.
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